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Resource Person - Eng. Marawan Ashraf Greash - EGYPT

Name: Eng. Marawan Ashraf Greash

Country: Egypt

Qualification: High School Diploma, Biomedical Engineering

Designation: Technical Support Engineer

Company: Millensys for Medical IT Solutions.


Description:

Mr. Marawan Greash has collaborated with International Fovea-z Biomedical since October 2024 , a dedicated and skilled Biomedical Engineer specializing in technical support and clinical engineering. Currently based in Cairo, Egypt, he brings a wealth of experience in managing wearable healthcare devices and home monitoring technologies. With a strong focus on communication and problem-solving, Mr. Greash has proven himself adept at handling advanced technical support scenarios and providing seamless solutions to clients and partners alike.


In his role as Technical Support Engineer at MILLENSYS, he expertly navigates complex customer inquiries, utilizing phone, web, and email channels to deliver timely and structured assistance. His expertise extends beyond troubleshooting; he serves as a reliable resource for team members, offering guidance and escalation support for challenging technical cases. His proactive approach in client relationship-building underscores his commitment to maintaining a high standard of service excellence.With previous experience as an Application Support Engineer at Neureveal, Mr. Greash developed essential skills in healthcare software installation, support, and training. His tenure in this role equipped him with a keen understanding of client needs, further enhancing his ability to communicate complex technical concepts effectively. This background has been instrumental in strengthening his adaptability within the fast-paced healthcare technology sector.


Furthermore, his role as Ultrasound Application Engineer at HelPat - PSP provided him with in-depth exposure to cardiology imaging technologies. Working closely with cardiologists, he was responsible for training and supporting medical professionals in the use of Kosmos1 EchoNose, enhancing their operational efficiencies and patient care capabilities. His hands-on approach in the clinical setting demonstrates his commitment to advancing medical device usage and expertise. Mr. Greash's journey in biomedical engineering began with a series of pivotal internships, including roles with Siemens Healthineers and Suez Health Insurance Hospital. These experiences laid a solid foundation for his career, immersing him in diverse healthcare environments and familiarizing him with the operational demands of medical equipment and patient care settings. This hands-on training proved invaluable as he moved into professional roles requiring precision and technical prowess.


His academic credentials further validate his expertise, holding a diploma in Biomedical Engineering from El Shorouk Academy. Through his studies, Mr. Greash built the foundational knowledge that would drive his career, from understanding complex engineering principles to applying them in real-world healthcare scenarios. His early involvement in biomedical engineering solidified his commitment to enhancing patient care through technology.


Complementing his formal education, Mr. Greash has pursued specialized training and certifications, including an MBA Collection Course and a workshop on CT, MRI, and molecular imaging. These certifications emphasize his dedication to continuous learning, while his completion of Google’s Digital Marketing course showcases his awareness of the importance of digital tools in modern healthcare solutions. With a full professional proficiency in English and native fluency in Arabic, Mr. Greash effectively bridges language barriers, enabling him to serve a broad spectrum of clients and collaborators. His bilingual skills reinforce his ability to manage diverse client interactions and cater to the unique needs of various stakeholders within the biomedical engineering industry.


In summary, Mr. Marawan Greash’s career exemplifies a balance of technical support expertise, client-centric service, and continuous professional growth. His well-rounded experience across various roles, combined with his academic background and language skills, make him a valuable asset in the biomedical engineering landscape. His dedication to healthcare innovation and patient-centered solutions continues to drive his success in the field.

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